Our most commonly asked questions
General
Yes! We include installation, delivery, and training with all major product purchases.
Yes! We offer flexible financing solutions to help customers purchase our products with ease.
Yes, all of our products are clinically tested, backed by scientific research, and meet the highest safety standards.
We operate in Australia and New Zealand, providing local sales, support, as well as servicing parts of Asia USA and Europe.
Our products are used by elite athletes, wellness clinics, sports teams, rehabilitation centers, beauty spas, and private individuals looking for advanced recovery solutions.
Prime Platinum is a provider of cutting-edge wellness and recovery equipment, including hyperbaric oxygen therapy chambers, cryotherapy chambers, and photobiomodulation (red light therapy) devices.
General HBOT FAQs
You can choose from different seat styles, colors, and entertainment options.
Each person inside uses an individual oxygen concentrator with a BIBS mask, ensuring personalised oxygen delivery.
Ideal for wellness centers, sports teams, and rehabilitation clinics that need group therapy options.
It is a multiperson HBOT chamber that allows 2 or 4 people to receive therapy simultaneously.
Yes! The PEAK chamber is designed to fit through standard 900 doorways and requires minimal setup.
Yes, it features a 90-second rapid depressurisation system for added safety.
The PEAK model is more spacious, fully reclinable, and has extra comfort features like an ergonomic mattress and UV-C light disinfection. The Peak model allows you to lie down for some people this is a preferred way of experiencing their HBOT session.
Yes, the APEX chamber is medical-grade and designed for daily use.
The BIBS mask provides pure oxygen flow, removes carbon dioxide, and ensures safe oxygen delivery.
It operates between 2.0ATA optional 2.4ATA, delivering more than double the normal atmospheric pressure.
It is a monoplace chamber (single-user) with panoramic windows for comfort and reduced claustrophobia.
A typical session lasts 60–90 minutes, depending on the treatment protocol.
Accelerated healing, reduced inflammation, enhanced circulation, boosted immune function, and improved cognitive function.
HBOT is beneficial for: Athletes for faster recovery People with chronic conditions (fibromyalgia, arthritis, MS, etc.) Post-surgical patients Anti-aging and wellness seekers
HBOT is a treatment that increases oxygen absorption by exposing the body to pure oxygen in a pressurised environment. This helps improve recovery, healing, and overall wellness.
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General Cryotherapy FAQs
Electric cryotherapy (like CRYO:One) is safer, fully automated, and has lower operational costs than nitrogen-based systems.
Athletes, people with chronic pain, and anyone looking for better circulation, skin rejuvenation, and muscle recovery.
Each cryotherapy session lasts 2–3 minutes.
Yes, electric cryotherapy is nitrogen-free, ensuring full-body safety without inhaling harmful vapors. Also without the need of storing dangerous nitrogen on site
Prime Platinum cryotherapy chambers reach -85ºC to -110ºC.
It is a cold therapy treatment that exposes the body to extremely cold air to promote muscle recovery, reduce inflammation, and enhance circulation.
Red Light Therapy - Photobiomodulation (PBM)
Yes, it comes with wheels for repositioning, making it easy to move.
It stimulates collagen production, reducing wrinkles, tightening skin, and healing scars faster.
Yes! The Prime Light Pro is designed for both professional and home use.
Daily use is safe, but sessions should be every 48 hours 10-15minutes.
It operates at 633nm, 660nm, 810nm, 850nm, and 940nm to target deep tissue healing.
Helps with arthritis, joint pain, nerve regeneration, muscle recovery, sleep improvement, and skin health.
PBM uses red and near-infrared light to stimulate cellular repair, reduce inflammation, and boost collagen production.